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Notes from the bench.

What we're building, what the numbers said, and what we'd do differently next time. Written for people who run a business, not for other developers.

Handwritten notes and a laptop on a workshop bench

The automations most small businesses start with

The handful of jobs that small firms most often hand over to software first, what each one actually involves, and how to pick the one that will pay for itself soonest.

How to tell whether your automation is actually working

An agent or automation that nobody measures is one you are trusting on feel. Here is what to write down before you switch it on, what to count once it is running, and how to spot it going quietly wrong.

What an AI agent is actually made of

Strip away the marketing and an AI agent is six ordinary parts working together. Here is what each one does, why it matters, and which one usually goes wrong.

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